Your Questions Answered

A fully charged Nexu Ring can last up to 10 days. However, battery life may vary slightly depending on your usage patterns.

Some factors that can influence battery life include the frequency of heart rate and stress monitoring as well as sleep tracking.

The Nexu Ring charges quickly! It takes less than 2 hours to fully charge a depleted battery.

Since the Nexu Ring has been designed to be your 24/7 health companion, it is continuously monitoring your health to provide valuable insights.

We recommend wearing your ring at all times to ensure that you don’t miss out on anything.

The Nexu Ring is built to last. It features a durable and comfortable titanium body encased in a stylish steel case. These materials ensure the ring can withstand everyday wear and tear while remaining lightweight and comfortable.

Yes, the Nexu Ring has a 5 ATM water resistance rating. This means it can withstand submersion up to 50 meters deep. You can wear it worry-free while washing your hands, taking a bath, or even swimming.

Whether your operating system is IOS or Android, the Nexu Ring App is programmed to work seamlessly with most modern smartphones. For the latest compatibility information, please refer to your smartphone's app store listings for specific operating system requirements.

As with any other Bluetooth device, your Nexu Ring automatically syncs with the Nexu Ring App when it is within the Bluetooth range. Additionally, to ensure that your valuable health data is not lost, the Nexu Ring is able to store up to 15 days of data within its internal memory.

The Nexu Ring is equipped with three advanced sensors that work together to provide a comprehensive picture of your health.

3D Accelerometer: This sensor tracks your movement throughout the day, allowing the Nexu App to analyze your activity levels, sleep patterns, and even potential stress responses.

Skin Temperature Sensor: This sensor monitors your skin temperature, which can be helpful in identifying potential health concerns and optimizing sleep.

PPG Sensor: This powerful sensor tracks your heart rate and blood oxygen levels, providing valuable insights into your cardiovascular health and workout intensity.

For optimal performance, we recommend cleaning your Nexu Ring at least once a week. To do so, wipe the sensors on the inner side of the ring with a soft, dry cloth. This helps in ensuring that the sensors are clean and ready for data collection.

To maximize the lifespan of your Nexu Ring's battery, we recommend keeping it charged above 30% whenever possible.

Remember, all batteries degrade over time; however, maintaining a healthy charging range can help slow down this process and ensure your Nexu Ring performs optimally for an extended period.

Though durable, the Nexu Ring can be scratched by harder objects. To prevent this from happening and keep your ring looking its best, we recommend doing the following actions.

Wear your Nexu Ring on your non-dominant hand, as this helps in reducing contact with the surfaces that you interact with daily.

Avoid stacking rings, since wearing other rings next to your Nexu Ring can cause friction and scratches.

Additionally, take it off for high-friction activities like weight lifting or handling rough objects to prevent scratches.

By following these simple practices, you can extend the lifespan and maintain the elegant look of your Nexu Ring.

Follow these steps:

1. Ensure the ring is on: Make sure your Nexu Ring is fully charged and turned on.

2. Check Bluetooth permissions: Verify that Bluetooth permissions are enabled in the Nexu Ring app and your smartphone's settings.

3. Activate Bluetooth: Ensure Bluetooth is turned on on your smartphone.

4. Restart and re-pair: Close the app, reopen it, and try pairing the ring again.

If your Nexu Ring isn't measuring data, please check:
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1. Ring placement: Ensure the ring is worn correctly and snugly on your finger.

2. Ring power: Verify that the ring is fully charged and turned on.

3. App connection: Make sure the Nexu Ring app is connected to the device and running in the background.

4. Sensor condition: Check if the ring's sensors are clean and free from obstructions.

If the issue persists, contact our support team for further assistance.

Try the following:

1. Calibrate the battery: Fully charge the ring for at least three hours.

2. Monitor usage: Review your ring's usage patterns and adjust settings as needed.

3. Contact support: If the problem persists, reach out to our support team.